Save time and reduce AML/CTF duplication with a Reliance Agreement

From 1 July 2026, real estate agents and others will have new AML/CTF obligations. This may mean extra checks for your clients and your agency. For more information directly from AUSTRAC, please see https://www.austrac.gov.au/industry-and-business

eConveyancing NSW can now work with agencies under a Reliance Agreement to help make this process more efficient, secure and client-friendly.

How a Reliance Agreement helps agents

A Reliance Agreement can help:

  • reduce duplicated and annoying AML/CTF requests to the same client
  • keep matters moving with an efficient process in place
  • improve communication and reduce back-and-forth
  • enable secure sharing of relevant AML/CTF information
  • increase the likelihood of an improved client experience

What we can do for your clients

If acting for a seller

eConveyancing NSW can assist with:

  • onboarding your vendor
  • draft the contract for sale (provided to the agent and seller via an online portal)
  • AML/CTF checks
  • the sale conveyance through to settlement

If acting for a buyer

eConveyancing NSW can assist with:

  • onboarding the purchaser
  • AML/CTF checks
  • contract review both preliminary and formal
  • the purchase conveyance through to settlement

Why choose eConveyancing NSW

Agents choose eConveyancing NSW because:

  • our commitment to excellent service is reflected in our 5-star Google reviews
Posted on Google Google
Laura profile picture
Laura
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Nicole was an exceptional conveyancer throughout our property purchase. She was incredibly responsive, always replying to our questions quickly and taking action without delay, which made the whole process feel smooth and stress-free, which is exactly what we needed as first home buyers. Her experience and confidence were evident from the start, and we always felt we could trust her advice and guidance. She kept us informed every step of the way and handled everything efficiently and professionally. I wouldn’t hesitate to use Nicole again in the future and would highly recommend her to anyone looking for a knowledgeable, reliable, and proactive conveyancer. Thank you for making the process so easy! Thanks again Nicole. Laura and Jamie
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Steven Liu profile picture
Steven Liu
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Nicole was extremely knowledgeable and responsive in helping me acquire my first property. She also recommends some optional checks for peace of mind depending on where you purchase. Would definitely recommend her for anyone buying their first property.
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Monique Fecondo profile picture
Monique Fecondo
Google star 1Google star 2Google star 3Google star 4Google star 5Trustindex verifies that the original source of the review is Google.
Nicole delivers an incredible service - friendly, professional and dedicated. I am so grateful to have received her support and guidance throughout this process. Could not recommend her highly enough!! Thank you Nicole!
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Natasha Chellan profile picture
Natasha Chellan
Google star 1Google star 2Google star 3Google star 4Google star 5Trustindex verifies that the original source of the review is Google.
eConveyancing Services delivered an exceptional experience from start to finish. Their communication was clear, timely, and consistently proactive, which made the entire process smooth and stress‑free. Every step was explained in clearly, and they handled all documentation with precision and care. I felt fully supported throughout and confident that nothing was overlooked. Highly recommended for anyone wanting a reliable, efficient, and genuinely client‑focused conveyancing team.
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Pieter Steyn profile picture
Pieter Steyn
Google star 1Google star 2Google star 3Google star 4Google star 5Trustindex verifies that the original source of the review is Google.
We had a very positive experience working with Nicole. She was exceptionally thorough, direct, and highly efficient in handling my matter. Her communication was clear and detailed, with well-structured emails. I particularly appreciated how quickly she responded and how effectively she moved things forward—her focus and professionalism made a real difference during what could have been a very stressful process. While her approach is very straightforward and business-like, I found that her dedication to achieving the best outcome and her attention to detail more than made up for it. I would confidently recommend her to anyone looking for a exceptional, results-driven solicitor.
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Fereydoun Iazar profile picture
Fereydoun Iazar
Google star 1Google star 2Google star 3Google star 4Google star 5Trustindex verifies that the original source of the review is Google.
Highly recommend Nicole from eConveyancing. I used her services to sell my family home, she helped me navigate through a few complex issues to ensure we were ready for settlement. I also used her services when I purchased a new property - she was always willing to help and answer any questions I had along the way.
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Melissa Lazar profile picture
Melissa Lazar
Google star 1Google star 2Google star 3Google star 4Google star 5Trustindex verifies that the original source of the review is Google.
Where do I even begin, Nicole is just phenomenal. We first used her services back in 2018 when we purchased our first home. When it was time to purchase a new home and sell our current one we went straight back to her. She is responsive, knowledgeable and always willing to help or answer any questions we have. In the midst of buying and selling, we also used her services to help sell my father’s home, which was not as straightforward for numerous reasons. Nicole supported my father and myself through the entire process , she worked tirelessly and made a complex situation easier to navigate. Nicole’s passion and determination is evident through the way she conducts herself and her business, she genuinely has her clients best interests at heart. I highly recommend Nicole from eConveyancing NSW and cannot thank her enough for all she has done.
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ankit bhat profile picture
ankit bhat
Google star 1Google star 2Google star 3Google star 4Google star 5Trustindex verifies that the original source of the review is Google.
We had an excellent experience with Nicole and her team at eConveyancing during the sale of our house. Although a few issues came up along the way, she handled everything calmly, professionally, and resolved each matter in our favour. Communication was clear throughout, and we always felt confident that our case was in safe hands. We recommend her highly for any solicitor needs.
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Ed and Jane Yeoh profile picture
Ed and Jane Yeoh
Google star 1Google star 2Google star 3Google star 4Google star 5Trustindex verifies that the original source of the review is Google.
With Nicole by our side, we feel assured every step of the way. Nicole has helped us with a few conveyancing matters over the years and she is excellent. Her strengths are communication, thinking ahead, problem solving, and acting in the best interest of her clients. We are grateful for her professionalism and highly recommend her
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Bayley Lynch profile picture
Bayley Lynch
Google star 1Google star 2Google star 3Google star 4Google star 5Trustindex verifies that the original source of the review is Google.
The team at eConveyancing made purchasing my first place easy. Process was smooth and communication was great. Thank you
  • all matters are handled by solicitors
  • we use simple processes and clear communication
  • we focus on maintaining momentum throughout the transaction
  • our lawyers are members of the Law Society of New South Wales

How it works (step-by-step)

Step 1 — Set up your agency

Email hello@eConveyancingNSW.com.au with a request to set up a reliance agreement:

  • your agency’s full business name, address & ABN/ACN
  • principal/licensee name
  • your AML/CTF contact person
  • email address for AML/CTF communications
  • phone number for AML/CTF communications

Step 2 — Sign the Reliance Agreement

We will send you a Reliance Agreement for signing electronically, setting out how AML/CTF information may be securely shared between the parties.

Step 3 — Introduce your client to us

Please email introductions to: hello@eConveyancingNSW.com.au

  • For a seller: introduce the client at your agency appointment
  • For a buyer: introduce the client once the contract is ready and/or signed.

Step 4 — We onboard the client and complete AML/CTF checks

Once eConveyancing NSW is formally engaged to act in the conveyancing matter, we will complete the required customer due diligence checks, including:

  • ID verification, risk assessment and the various AML/CTF checks

Step 5 — Secure sharing (where permitted)

Where:

  • a current Reliance Agreement is in place; and
  • eConveyancing NSW has been engaged to act for the client in the relevant conveyance; and
  • the relevant AML/CTF checks have been completed

eConveyancing NSW can securely share the relevant AML/CTF compliance information under the Reliance Agreement. eConveyancing NSW will only share AML compliance checks under a Reliance Agreement once engaged to act in the conveyance.

Step 6 — We manage the conveyance through to settlement

Once a fully executed Contract is received, eConveyancing NSW will manage the matter through to settlement.

Sample email introductions for agents

Buyer introduction (sample) to be sent to hello@eConveyancingNSW.com.au

Subject: Buyer introduction – [Buyer Name] – [Property Address]

Hi Team,

Please meet our buyer client:

  • Buyer name: [Buyer Full Name]
  • Property address: [Property Address]
  • Buyer email: [Buyer Email]
  • Buyer phone: [Buyer Phone]

Agent details:

  • Agent name: [Agent Name]
  • Agency: [Agency Name]
  • Agent email: [Agent Email]
  • Agent phone: [Agent Phone]

Attached is a copy of the draft/signed Contract. Please proceed to complete all relevant AML/CTF checks under our reliance agreement and assist this buyer.

Kind regards,
[Agent Name]

Seller introduction (sample) to be sent to hello@eConveyancingNSW.com.au

Subject: Seller introduction – [Seller Name] – [Property Address]

Hi Team,

Please meet our seller client:

  • Seller name: [Seller Full Name]
  • Property address: [Property Address]
  • Seller email: [Seller Email]
  • Seller phone: [Seller Phone]

Agent details:

  • Agent name: [Agent Name]
  • Agency: [Agency Name]
  • Agent email: [Agent Email]
  • Agent phone: [Agent Phone]

Please proceed to complete all relevant AML/CTF checks under our reliance agreement and assist this seller. We look forward to receipt of the contract for sale so we can list the property.

Kind regards,
[Agent Name]

Important

A Reliance Agreement does not remove an agency’s own AML/CTF obligations. Each agency must still comply with its own legal obligations and AML/CTF program.

Set up a Reliance Agreement

Email hello@eConveyancingNSW.com.au to set up a Reliance Agreement with eConveyancing NSW.